Privacy Policy

Effective Date:

July 7, 2025

Lalitech Auto Service (“we,” “us,” or “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our location, website, or use our services.

Please read this policy carefully. If you do not agree with the terms, please do not use our services.

1. Information We Collect

a. Personal Information

We may collect the following personal information when you contact us, schedule a service, or interact with us:

Full name

Phone number

Email address

Mailing or billing address

Vehicle information (make, model, year, VIN)

Payment information (for billing purposes only)

b. Non-Personal Information

When you visit our website, we may collect non-personal data such as:

IP address

Browser type

Device type

Date and time of visit

Pages visited

2. How We Use Your Information

We may use your information for the following purposes:

To schedule, confirm, and complete service appointments

To respond to inquiries and provide customer support

To process payments and maintain billing records

To send service reminders, updates, and promotions

To analyze usage patterns and improve our services

To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Payment processors (e.g., credit card processing)

Third-party service providers (only as necessary to operate our business)

Government or law enforcement authorities (if required by law)

Vehicle manufacturers or diagnostic partners (for warranty or service-related support)

4. Data Security

We take reasonable steps to protect your data using physical, administrative, and technical safeguards.

While we strive to protect your personal information, no method of transmission over the internet or storage is 100% secure.

5. Your Choices

You can:

Request access to your personal data

Ask us to correct or delete your data

Opt out of marketing communications at any time

Please contact us using the information below to make any requests.

6. Third-Party Links

Our website may include links to third-party websites.

We are not responsible for the content or privacy practices of such sites.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will be posted on our website with the effective date at the top.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Lalitech Auto Service
Phone: (571) 216-8710
Email: [email protected]